We’re eager to hear from you! If you have questions, need assistance, or simply want to share your thoughts, don’t hesitate to reach out
+61478899187
Newcastle, NSW 2321
info.serenityfragrances@gmail.com
Please fill out the form below to get in touch with us. Whether you have questions, feedback, or just want to say hello, we’re here to help. Your thoughts and inquiries are important to us, and we aim to respond as quickly as possible. Thank you for reaching out!
If you have any questions regarding our business, we are always here to assist you 24/7
Yes, we do offer custom and personalized candle hampers! Whether you’re looking to create a unique gift for a special occasion or want a tailored selection of scents, we can help craft the perfect hamper just for you. Please reach out to us through our custom order form or email us directly at info.serenityfragrances@gmail.com, and we’ll work with you to design a hamper that meets your needs and preferences
We accept returns within 14 days of receipt for unused and undamaged candles. If you experience any issues with your order, please contact us to initiate a return or exchange. Change of mind is not applicable for exchange or refund
You can reach our customer service team through the contact form on our website, via email at info.serenityfragrances@gmail.com, or by phone at +61478899187. We strive to respond to all inquiries as quickly as possible.
While our candles are made with non-toxic ingredients, we recommend using them in well-ventilated areas and keeping them away from pets. If you have specific concerns, please consult your veterinarian
Our candles are available for purchase directly through our website. We also partner with select retailers, so check our Stockists page for a list of locations where you can find our products
© 2024 Serenity Fragrances Australia
